
Village of Cayuga Heights Police Department
836 Hanshaw Road
Ithaca, NY 14850
Office Hours: Monday – Friday, 9:00 a.m.- 4:30 p.m.
Jerry L. Wright, Police Chief
Phone: (607) 257-1011
Fax: (607) 257-3474
The Village Police Department (257-1011) is located in Marcham Hall, 836 Hanshaw Road. Village Police Officers are on patrol 24 hours every day. Office hours are 9:00 a.m. to 4:30 p.m. Monday-Friday. An automated phone system will connect you to the Central Dispatch Center to ensure 24-hour communications with our Police Officers.

Jaclyn Carr, CHPD police clerk, is the first person you will meet upon entering the Police Department. CHPD police clerks perform many daily tasks both in-person and over the phone. They handle requests for services including issuing handicapped parking permits, scheduling property checks, records keeping, FOIL and background requests, and other administrative obligations as they arise. The police clerks may also aid in the dispatch of officers for emergency or non-emergency calls for service. They are responsible for the processing of case files to the court and district attorney’s office as well as uploading all documents electronically into the county wide Laserfiche Repository. CHPD clerks also compile monthly department statistical reports for submission to the village board of trustees and to state and federal agencies, including the Department of Criminal Justice.
The Cayuga Heights Police Department (CHPD), along with 500 law enforcement agencies across New York State, is participating in the NYS Police Reform Collaborative. Our goal is to build upon the already strong relationship between the CHPD and the residents of Cayuga Heights to promote effective crime reduction while building public trust. As part of this process the CHPD, along with the Villages Public Safety Committee, has undertaken a comprehensive review of current police force deployments, strategies, policies, procedures, and practices to ensure that our community is protected and served in a way that fosters trust, fairness, and legitimacy.
Over the summer, Mayor Woodard and Chief Jerry Wright participated in a survey of local police departments to help us identify opportunities for improvement or areas of potential concern in our policing practices. We were happy to see that many of the initiatives promoted as part of the State’s police reform effort are already a part of CHPD’s policy, practice, and procedure. A summary of the survey results, along with an explanation of the Village’s response to each question can be found here.
In addition, the Village hosted a Public Information Meeting on February 23 at 7:00 PM to engage our residents in a dialog regarding this police reform effort. Chief Wright discussed our current law enforcement practices, as well as the changes that have arisen from the collaborative review – for example, the establishment of a Bodyworn Camera Program has gone live as of April 7th, 2021 at 7:00 a.m. for our officers.
Looking for something? If you would like to request any governmental records please submit a FOIL Form to the Clerks Office.